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DynoCam Support

Help with Follow Engine V2, Action Intelligence, live framing, Best Moment, exports, and purchases.

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Choose a clear subject

  • Keep the climber visible near the beginning of the selected clip.
  • Use a well-lit video where the subject is not fully blocked by another person or wall feature.
  • For a long recording, trim to the climb you need before starting full analysis.
  • If you need more than one person in frame, use Pro group tracking.

Follow Style and live framing

Balanced is the best starting point for most climbs. Lead adds room in the direction of motion. Pro offers Smooth for a calmer camera and Action for faster response.

Ratio and frame-size changes update the actual camera path at the current playhead immediately. You do not need to scrub the playback bar to refresh the preview.

Best Moment and exports

Best Moment appears after DynoCam has enough motion information to suggest a strong seven-second section. Everyone can preview the suggestion; Pro can export it as a separate video.

  • Allow Add Photos access in iOS Settings to save an export.
  • Free exports are 720p, up to 30 seconds, with a DynoCam watermark.
  • An optional rewarded ad enables one 1080p export up to 30 seconds without a watermark.
  • Pro exports the full selected clip at 1080p without ads or a watermark.

Purchases and privacy

Use Restore Purchases on the Pro screen for an existing subscription. The optional Coffee Tip is a repeatable developer-support purchase and does not unlock features or Pro access.

Video analysis and export run on your device. For details about ML diagnostics, optional advertising, and purchases, read the Privacy Policy.

Contact

Include your device model, iOS version, DynoCam version, and the step where the issue occurs. Do not attach private videos to a public issue.